Frequently Asked Questions
We get a lot of questions about our Android rooting software. Which Android devices do we support? How does the software work? To learn the answer to all these questions and more, read the FAQs below!
Can using One Click Root damage your phone?
No. One Click Root has been specially designed to avoid damaging or “bricking” your Android phone. Our software automatically detects whether or not we support your device. If it does not support your device, then the rooting software will not run. The only way your phone could be damaged during the rooting process is if you were to disconnect your Android from your PC during the root, or if you were to lose power to your PC or Android device. Please make sure your electronics stay powered on throughout the rooting process.
How long does it take for One Click Root to root my phone?
One Click Root takes approximately 2 to 5 minutes to complete the rooting process, which includes downloading necessary drivers and performing the rooting operation. During the process, your device will restart several times. Specific rooting times vary between phones.
I have received an error message saying "You are running a version of Android that is not currently supported".
If you receive this error message while using One Click Root, you are likely trying to root an unsupported Android device running Android 3.X (the OS version used by older Android tablets) or Android 4.0.3 and newer. Keep checking our website for software updates and try again at a later date.
When I try to root my device I receive the error message "Unable to find my Android Device..."
This error typically occurs when there is a problem with your Android Debug Bridge (ADB) drivers. One Click Root uses a universal driver which aims to support all devices, but in some cases, you may need to manually install drivers from the device manufacturer’s website.
ADB drivers are notoriously unreliable. After manually installing your drivers, try restarting your PC before running One Click Root a second time.
The “Unable to find Android device…” error will also occur when USB debugging is not enabled on your device.
If this problem persists, please email our tech support team at email@example.com.
Check Root Availability
Use the one click root online tool to check before downloading One Click Root if your device can be rooted with our software.